Shipping policy
At Chi Jacobs, we’re committed to getting your bold, beautiful pieces to you as quickly and safely as possible.
We ship from Portugal:
• Portugal & the EU
• 🌍 Internationally (UK, US, Nigeria, and more)
Delivery Timeframes
• Portugal & EU: 2–7 business days
• International Orders: 7–14 business days
Please allow 1–2 business days for order processing before your order is shipped.
Order Tracking
Once your order has been shipped, you’ll receive an email with a tracking number so you can follow your package every step of the way.
Shipping Costs
Shipping fees are calculated at checkout based on your location and preferred shipping method.
Customs & Duties
International orders may be subject to customs fees or import duties upon delivery. These charges are the responsibility of the customer.
If you have any questions about your delivery, contact us at chijacobshouse1@gmail.com
Shipping Notice
Shipping Notice
We currently ship from Portugal. Shipping fees and delivery times will be calculated at checkout based on your location.